Puck Luck: Please be Advised that Pucks, Sticks and Other Equipment May Leave the Playing Surface

Posted by The ALS Group on Oct 29, 2014 1:35:07 PM

With the National Hockey League (NHL) back in full swing, thousands upon thousands of fans will enter the 30 NHL arenas and hear the above phrase. After hearing this several times it will likely become white noise, but this warning is in place for a very specific purpose and failure to warn the attendees could have grave (and expensive!) ramifications.

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Topics: Claims Management, Risk Management Blog

Claims Handling: How to Turn Lemons into Lemonade

Posted by Albert Sica on Jun 4, 2014 2:36:04 PM

One of the most misunderstood areas of the insurance business is claims handling. Often mishandled, this function is the reason companies buy insurance. To be certain the following four key elements are being managed effectively, there are several points to remember when evaluating your claims management program:

1. Do you have an excellent working relationship with your carrier and intermediary [broker or third party administrator (TPA)], including a written agreement on roles, responsibilities (key performance indicators – KPI’s) and communication?

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Topics: Claims Management

Premises Liability

Posted by Albert Sica on Sep 27, 2013 1:17:37 PM

The-ALS-GROUP-PROPERTY-LIABILITY.jpeg

Jury verdicts for premises liability against those who own or manage land, stores, taverns, shopping malls and apartment complexes just keep climbing. A few California verdicts include a $7.5 million judgment after a chiropractor slipped and fell in a Starbucks and a $55 million verdict for a gang-related shooting against a security company that oversaw on-site safety at an apartment complex.

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Topics: Claim Reporting, Claims Handling, Claims Management, Construction, Limit of Liability, Property Risk, Real Estate, Risk Management Blog, Strategic Risk Management, Total Cost of Risk (TCoR)

The Value of the Incident Report

Posted by Albert Sica on Sep 12, 2013 2:17:32 PM

Even when no injury occurs, after any workplace incident or accident, a written incident report allows a timely investigation. Some incidents are minor and need only slight fixes to prevent their recurrence. However, in more serious situations where a serious injury or property damage could have or did occur, a subsequent failure analysis allows management to determine how to best prevent similar occurrences.

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Topics: Claims Handling, Claims Management, Claims Management Process, Construction Accidents, HCP, Human Capital, Risk Management Blog, The ALS Group, Total Cost of Risk, Worker's Compensation

Parental Control Tools Online Can Mitigate Your Risks – Yep, There’s An App For That!

Posted by The ALS Group on Jun 25, 2013 3:18:33 PM

Despite being ripe with positive, useful and educational information, the internet is chock-full of potent dangers, and your children can get into quite a few uncomfortable and, sometimes, dangerous situations whether it is intentional or not. As highlighted in our past blogs on this topic, if you have a standard Homeowners policy, you will likely have little protection from the legal liabilities that can result from inappropriate actions via the internet.

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Topics: Breach of Security, Claims Management, Cyber Risk, Cyber Security, HCP, Human Capital, Human Capital Practice, Personal Lines, Reputational Risk, Risk Management Blog, Social Media Risk

Construction and Certificates of Insurance - Are You Covered?

Posted by Albert Sica on Jun 6, 2013 2:30:38 PM

One of the most commonly found clauses in any construction contract is the requirement of one party to name another party as an additional insured. It is found in The American Institute of Architects (AIA) documents, the Consensus DOCS, and was inserted in almost all manuscript agreements.

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Topics: Claim Reporting, Claims Handling, Claims Management, Claims Management Process, Construction, Construction Accidents, Healthcare, Human Capital, Real Estate, Risk Management Blog, Strategic Risk Management, Total Cost of Risk, Total Cost of Risk (TCoR), Worker's Compensation

ACA-Related Whistleblower Claims

Posted by The ALS Group on Jun 5, 2013 12:19:18 PM

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Topics: Claim Reporting, Claims Handling, Claims Management, HCP, Healthcare, Human Capital, Human Capital Practice, Risk Management Blog, Worker's Compensation

Can You Identify Red Flags in the Life of a Workers' Injury?

Posted by The ALS Group on May 15, 2013 12:51:26 PM

Certain indicators early in the life of a workers’ injury are red flags — a strong possibility your employee’s healing will be delayed or that the claim may be fraudulent. If you notice any of the following signs, discuss the claim with your adjuster as soon as possible. Once the management of a workers’ compensation injury goes astray, it is usually difficult to bring it back to center.

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Topics: Claims Handling, Claims Management, Claims Management Process, HCP, Human Capital, Human Capital Practice, Risk Management Blog, TCoR, Total Cost of Risk (TCoR), Worker's Compensation

How Good is Your Insurer at Handling Claims – Know Before You Buy

Posted by Albert Sica on Mar 12, 2013 11:38:09 AM

When business owners shop commercial insurance coverage, the solvency rating of the proposed insurance company is one critical factor they consider. However, savvy commercial insurance buyers should consider another vital factor — how will the proposed insurer handle your claims?

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Topics: Claim Reporting, Claims Handling, Claims Management, Claims Management Process, Strategic Risk Management, Worker's Compensation

Claim Letter Templates - OK In Theory, But Not In Practice

Posted by Albert Sica on Feb 20, 2013 10:28:22 AM

I read an interesting article in this month’s Claims Management magazine about claim letter templates. The article was fairly lengthy and discussed how to improve and organize templates to add to claims efficiency (for the carrier). Makes sense, right? Well, maybe...

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Topics: Claims Handling, Claims Management, Claims Management Process

The ALS Group

Risk Management Blog

We manage more than a quarter billion dollars of premiums for a diverse range of clients around the globe. 

Our areas of expertise include:

  • Enterprise Risk Management (ERM)
  • Cyber Security & Cyber Liability Insurance
  • Construction Management
  • Customized Risk Management Assessments (RMAs)

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